Cookie Policy

1. Cookies and similar technologies

Cookies are small files or identifiers stored in your browser by a website or service provider. The website also uses localStorage and sessionStorage, browser features that store preferences and information on the device. In this Policy, the term “similar technologies” includes all of these mechanisms.

2. How your choice works

On your first visit, optional categories start disabled. You may accept all, reject non-essential technologies, or choose each category. Your decision applies to this browser for up to 180 days and can be changed at any time through Cookie Preferences. Withdrawing consent does not affect processing that was lawfully carried out beforehand.

3. Strictly necessary technologies

These technologies deliver the website, maintain security, record your choice, and complete requests. They cannot be disabled in the preference panel because the site depends on them:

• arvoris_consent_v1 — localStorage; stores categories, version, and date of choice; up to 180 days;
• arvoris_browser_id — localStorage; random pseudonymous identifier used to record the choice; up to 180 days;
• arvoris_lead_protocol — sessionStorage; carries the reference number to the confirmation page and is removed after it is read or when the session ends;
• arvoris_admin_session — HttpOnly, Secure, SameSite=Strict cookie; restricted to the administration panel; maximum duration of 24 hours.

Technical access and security logs are kept on the server and are not cookies.

4. Functional technologies

Functional technologies may remember non-essential choices that improve the experience without measuring behavior across websites. This category is used only when a corresponding feature exists and you enable it. On your first visit, the site uses your browser’s primary language to select Portuguese or English. You can switch languages at any time, and this choice does not depend on functional cookies.

5. Analytics

When configured and authorized, analytics technologies help us understand visits, pages viewed, approximate traffic sources, devices, and website performance. Arvoris may use Google Tag Manager and Google Analytics 4. Identifiers such as _ga and _ga_<id> may be set by Google for up to 2 years, subject to our configuration and browser restrictions. We do not intentionally send names, email addresses, WhatsApp numbers, or form contents to these tools.

6. Marketing and campaign measurement

When configured and authorized, marketing technologies may measure visits originating from advertisements and help assess campaign performance. Arvoris may use Meta Pixel and TikTok Pixel, which may set their own identifiers and receive technical navigation data under the providers’ settings. This category remains disabled until you provide affirmative consent.

7. Third-party providers

Google, Meta, and TikTok operate under their own policies for data received through their technologies. Identifier names, purposes, and durations may change because of provider or browser decisions. Arvoris only loads technologies covered by the corresponding consent category, reviews active integrations, and updates this Policy when a material change occurs.

8. Legal grounds and consent records

Necessary technologies support the digital service, protect the website, and meet applicable obligations. Functional, analytics, and marketing technologies depend on consent. To document your choice, we record a pseudonymous identifier, categories, version, method, date, language, and source page. Consent records do not include form contents.

9. Changing or deleting preferences

Open Cookie Preferences in the footer or on this page to change categories. You may also delete cookies and site data in your browser settings. Clearing your browser storage causes the notice to appear again. Browser-level blocks may affect necessary features and do not replace requests concerning data already recorded on the server.

10. Updates and contact

This Policy may be updated when technologies or providers change. The current version and date appear on this page. Questions or requests may be sent to contato@arvoris.com.br or through the Data rights page.